The Complaints Structure

The complaints structure outlines the formal process for dealing with complaints within VIP. These can have different motives. It ensures that concerns are handled fairly, confidentially, and impartially, while providing clarity about the steps involved, the roles of those handling the complaint, and everyone’s rights.

Contact: complaintstructure@vipsite.nl

Members
Cootje Barendsen: Chair
Tess Wierenga: Member
Emma Keijzer: Member

Deputy Members
Lucy Scholte Albers: Deputy Chair
Elin de Vries: Deputy Member
Sanne Ligthart: Deputy Member